- Shipping and Returns
Shipping and Returns
All Shipments Are Subject To The Policies Of The Freight Carrier Handling That Specific Shipment. Please Read The Terms & Conditions Carefully As They Are Not Subject To Change...Even Due To Adverse Weather Conditions Or Shipping Interruptions. Any Problems In Regard To Orders Left At Locations Is Between The Shipping Carrier (UPS/USPS/FedEx) & The Receiver/Customer. Any Customs/Delivery Fees Incurred From International Orders Is The Responsibilities Of The Customer
Clergy Shirts and other custom made products can take anywhere from 7-14 BUSINESS DAYS to be cut, processed, & shipped from the time of purchase. If you wish to receive these sooner, please contact a Divinity Representative immediately. Expedited fees may apply.
Most other products (Suits, Clergy Robes) take can anywhere from 1-3 business days to ship from time of purchase.
Any order containing multiple products or shoes can take anywhere from 5-7 business days to ship.
If you select "Free Shipping" as an option, please be aware that your order may take up to 10-14 business days for arrival - no exception. If you need your items sooner, please contact customer service.
**All Shipments Requiring Signature Confirmation Must Be Coordinated With A Divinity Representative Before The Order Ships As There Is A $5.00 Charge For Signature Confirmation. Any Shipment With Order Comments That Are Not Confirmed With A Divinity Representative Are The Customers Responsiblilty**
**FREE SHIPPING IS FOR THE CONTINENTAL UNITED STATES ONLY** If you select FREE SHIPPING and are shipping items to an international address, the order will be not be shipped.
Effective February 17, 2017 ALL SALES ARE FINAL - THERE ARE NO REFUNDS. YOU MAY EXCHANGE FOR STORE CREDIT ONLY. THANK YOU
IF YOU RECEIVE AN ITEM OR ITEMS THAT YOU DO NOT WISH TO KEEP, YOU MAY RETURN THEM WITHIN 7 DAYS OF RECEIVING THE MERCHANDISE FOR STORE CREDIT ONLY - SORRY NO CASH/CREDIT CARD REFUNDS. IF YOU WISH TO EXCHANGE FOR A DIFFERENT SIZE, A STORE CREDIT FOR THE ORIGINAL AMOUNT OF THE RETURNED ITEM WILL BE APPLIED TO YOUR CUSTOMER ACCOUNT AND A NEW ORDER MUST BE PROCESSED. SHIPPING COSTS ON RETURNS OR EXCHANGES IS THE RESPONSIBILITY OF THE CUSTOMER BOTH WAYS.
Clergy Shirts Returns
All Clergy Shirts are custom made after order and can take up to 7-14 business days to ship. If you wish to return Clergy Shirts, there is a 20% re-stocking fee and then the remaining balance will available as store credit only. Sorry no exceptions.
Suit and Clergy Robe/Jacket Returns
Any new or regularly priced Suit are returnable within (7) days after receiving them for there full amount as store credit only. After (7) days, there is a 20% restocking fee and the remaining balance will be available as STORE CREDIT ONLY. After (30) days, suits may not be returned. Sorry no exceptions
All Sale Suits/Clearance Suits/Closeout Suits are NOT returnable. ALL SALES ARE FINAL - Sorry, no exceptions.
IF YOU WISH TO CANCEL AN ORDER, YOU HAVE 24 HOURS FROM THE TIME OF THE PURCHASE TO NOTIFY A DIVINITY CUSTOMER SERVICE REPRESENTATIVE THROUGH THE WEBSITE OR BY PHONE AT 877-453-3535 FOR A FULL REFUND. AFTER 24 HOURS ALL SALES BECOME FINAL THIS INCLUDES LAYAWAYS/DEPOSITS.